Let us take a look at this scenario: it’s a Monday morning, and you have just woken up. As usual, the first thing you do is pick up your phone to check if you received any messages on Fiverr while you were asleep. After picking up your phone, you look for the Fiverr app icon and click on it. Instead of seeing your dashboard, you realize that you have been logged out of your Fiverr account. Assuming it might be a glitch, you try entering your login details multiple times, but something is clearly wrong.
You decide to check your email, and that’s when you notice a message from Fiverr informing you that your account has been blocked. The email states that they will contact you in 90 days from the time your account was disabled to provide details on how to withdraw any available funds. While reading the email, you are in shock and wondering what you did wrong. Unfortunately, thousands of people find themselves in this situation each year. By reading this article, you will learn how to avoid the mistakes that might get you banned from the platform.
Mentioning the name of a social media site in your chat
Avoid mentioning the names of social media sites. Even something as minor as typing “Facebook” or “Instagram” can get your Fiverr account restricted. Fiverr uses a sophisticated anti-spam software that scans the platform to detect if these keywords are being used by either buyers or sellers. Once it determines that such keywords are being used, your account can be restricted immediately.
The reason behind this policy is that Fiverr assumes you might be attempting to lure a client away from their platform to the mentioned social media site. This is seen as a violation of Fiverr’s terms of service, which are designed to keep all communications and transactions within the platform.
To avoid facing restrictions, it’s best not to mention any of the following social media site names in your chats:
– Telegram
– TikTok –
many more
Avoiding cursing on the platform!!
In addition to avoiding the mention of social media platforms, you should also refrain from using curse words on Fiverr. Using offensive language can also lead to your account being restricted or banned. Maintaining professionalism and adhering to Fiverr’s guidelines is crucial for your success on the platform.
Whether you are a seller or a buyer, if you use a curse word in your chat with another person, you will immediately get banned. No matter how angry someone makes you, never resort to using curse words. Imagine you are a buyer, and a seller has completed work for you and delivered it, but you are not happy with the quality. In your anger, you use a curse word while talking to the seller. When that happens, your account will be suspended, and you will have to wait for three months, or 90 days, before Fiverr contacts you to withdraw any funds that you may have in your account.
Referring a Client to Another Seller on the Platform
Another seemingly harmless action that can get your account banned on Fiverr is referring a client to another seller on the platform. You might think there is nothing wrong with this, but Fiverr sees it differently. As a seller, you might sometimes be overwhelmed with work. If another buyer contacts you and you cannot take on their project, you might consider referring them to a competitor you trust to do an excellent job. You might do this by mentioning the competitor’s username or sending the buyer a link to the other seller.
However, under no circumstance should you do this. Fiverr’s policy strictly prohibits diverting clients to other sellers, as it undermines their platform’s integrity. Referring clients can be seen as taking business away from Fiverr, which is a violation of their terms of service.
Review Manipulation
This is another activity that can get you banned. It is very difficult for new sellers to attract buyers when they are just starting out with no reviews. This is because buyers might view them as inexperienced. No buyer wants to give their work to an inexperienced seller and risk having it mishandled. This can be very frustrating for new sellers who are confident in their ability to deliver great service.
Sometimes, when new sellers are not getting orders, they feel dejected and often try to ask their friends to purchase their gig so that their friends can give them their first five-star reviews. They believe this will help accelerate their Fiverr career. However, if you are found engaging in this activity, your account will be suspended.
One of the ways Fiverr detects review manipulation is by reviewing the work delivered to the client. Often, they will find that the seller didn’t deliver anything of value, yet the buyer gave the seller a five-star rating and wrote a glowing review. This raises suspicion, prompting Fiverr to investigate further. They may find that the buyer and seller live in the same country or even in close proximity, which often leads to a permanent ban for both the seller and the buyer.
Additionally, Fiverr employs sophisticated algorithms and manual checks to identify patterns of behavior indicative of review manipulation. They monitor IP addresses, delivery patterns, and review content for anomalies. Engaging in such fraudulent practices not only undermines the integrity of the platform but also can lead to severe consequences, including account termination and loss of all accumulated earnings.
